Our hotel apartment is designed to accommodate families. Extremely spacious with two bedrooms, large living room, kitchen and 2 balconies overlooking the sea and the pool. Our best choice for a relaxing holiday with family and friends.
Please read carefully the rules bellow
Reservation Policy:
It is possible to send a request for availability and reservation to our e-mail: sales@staridvor.com or make a direct reservation through our website www.staridvor.hr.
The reservation is considered valid after the U.O. Stari dvor recived the advance payment (guarantee) to its business account. If the payment is not recived till the agreed date, the reservation is considered canceled and invalid.
Check-In Time: 14:00 hrs - 23:00 hrs
Check-Out Time: 10:00 hrs
Early check-in or late check-out is subject to bed/room availability on the relevant day, to be confirmed with the Front Office staff. Can be requested mandatory extra fee for early check in /late check out.
Rooms not occupied by 23:00 hours will be seen as No-Show unless prior arrangements have been made.
A full room rate will be chargeable for check-in at 07:00 hrs or check-out after 12:00 hrs.
All guests must show a valid identity document upon check-in; for foreign guests a valid passport or identity card and for domestic guests, a valid identity card shall be accepted as proof of identity.
Guests checking into the hotel must be at least 18 years of age.
Upon check-in, all guests must register through a guest registration form.
Please note that any change in the guest’s reservation may change the rate and/or require payment of cancellation fees.
Group Guests and Corporate Guests may have some special arrangements based on their contract with Vila Stari Dvor or based on a unilateral decision of the Management.
For reservations guaranteed with a form of payment at the time of booking, rooms are held until hotel check-out time (10:00 hrs) the day following day.
For reservations not guaranteed with a form of payment at the time of booking, rooms are held until set cancellation time per the rules of the cancellation policy.
In case that more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and the hotel is unable to hold rooms consistent with this room hold policy, Vila Stari Dvor will attempt to accommodate guests, at its expense, at a comparable accommodation in the area for the oversold night(s), as well as pay for transportation costs to that accommodation. As a comparable accommodation, a hotel or rooms with a 3* or 4* rating on the Island of Ugljan, is considered. If there is no available comparable accommodation on the Island of Ugljan, the full paid amount for accommodation shall be refunded to the guest.
Deposit Policy:
Individual Guest: Every guest who wants to make a reservation at Villa Stari Dvor has to make a deposit payment of 25% of the total amount to confirm the reservation. The deposit can be paid by credit card, bank transfer, or cash payment at the reception.
The rest of the amount shall be charged at the reception during the stay.
Cancellation/No-Show Policy:
Individual guests:
Standard rate: Guarantee by credit/debit card or bank transfer payment: Guests are entitled to change/cancel their reservation by e-mail or fax.
Non-refundable rate: Credit/debit card and bank transfer Guarantee.
This Reservation, Deposit, Cancellation and No-Show Policy has been updated on
01. 02. 2021.